📦 Processing Time
- In-stock: Dispatched within 1-2 business days.
- Pre-order: Please allow 10-30 business days (excluding holidays) for dispatch. Good things take time, and we truly appreciate your patience!
✈️ Shipping Rates & Delivery Time (Worldwide Shipping Available)
- 🇭🇰 Hong Kong: Free surface mail for 1 item / Free SF Express shipping on orders over HKD 500. (Delivery Time: SF Express 1-2 Days)
- 🌍 Asia & Global: Free standard airmail on orders over HKD 500. (See website footer for details) (Delivery Time: 5-20 Days)
💡 Overseas Delivery Tip: e-Express provides door-to-door delivery. If no one is home during office hours, we highly recommend using your office address as the shipping destination.
🛡️ Return & Exchange Policy
- No refunds or exchanges unless the item is defective. If you receive a defective item, please contact our IG customer service with photos within 36 hours of receipt.
