Contact information
📞 Contact Us
At MYSOUL, we highly value your shopping experience. Whether you have product inquiries, need order updates, or require after-sales support, our customer service team is always ready to assist you. Please reach out to us through the following channels:
💬 Live Customer Service
For the fastest response, we highly recommend contacting us via our social platforms. Our customer service team typically replies within 36 hours.
- Instagram: @inthewood___(Feel free to DM us for product inquiries or to send sizing photos)
- WhatsApp: +852 6275 1599
✉️ Email & Partnerships
If you need assistance with complex after-sales issues or have brand partnership inquiries, please feel free to send us an email.
- Customer Service & Collaboration Email: ling@inthewood.store
💡 Friendly Reminder: When contacting us, please provide your Order Number or screenshots of the relevant items. This will help us resolve your issue more quickly and accurately!